Terms and Conditions

Last updated on:

Effective date: 19 August 2026

1. Agreement and operator

These Terms and Conditions (Terms) govern your use of the Pantry website, mobile application, API, and related services (together, the Service).

By creating an account, signing in, or using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you use Pantry for a household or on behalf of an organization, you confirm that you have authority to accept these Terms for that use.

Pantry is operated by Leif Arriens, Wetternstr. 30, 21720 Steinkirchen, Germany. Contractual, legal, and privacy notices may be sent to contact@pantryapp.net. The Privacy Policy explains how Pantry processes personal data.

2. The Service

Pantry is a food-inventory and household-coordination service. The Service can allow you to:

  • create and manage pantries and food items;
  • record barcodes, quantities or fill levels, icons, image URLs, and expiry dates;
  • sort and review items by expiry date and receive pantry notifications;
  • invite household members and share a pantry using owner and member roles;
  • look up product information by barcode;
  • create, save, generate, and refine recipes using pantry data and dietary or meal preferences; and
  • use paid features or subscription entitlements where offered.

Features, limits, supported platforms, product data, AI models, and availability may change. A feature description on the website is not a promise that the feature is available in every version, country, or plan.

3. Eligibility and accounts

You must be legally able to enter into these Terms. If you are under the age at which you can enter into an agreement in your country, use the Service only with the involvement and permission of a parent or legal guardian where required by law.

You must provide information that is accurate and keep it up to date. You are responsible for the security of your device, email account, Apple account, one-time codes, and other credentials used to access Pantry. Notify Pantry promptly if you suspect unauthorized access.

You remain responsible for activity through your account except to the extent applicable law says otherwise or the activity resulted from Pantry’s breach of a legal duty. Anonymous or headless accounts may be deleted if they are not linked to a registered account within the configured period.

4. Shared pantries and invitations

When you invite another person to a pantry, you make the pantry content available to that person according to the access role. Members may be able to view or manage items, recipes, settings, and other content within the pantry depending on the role and the current product behavior.

Only invite people you trust. You are responsible for choosing invitees and for removing access when it is no longer appropriate. You must not use invitations to spam, harass, deceive, or gain unauthorized access. An invitation may expire or be revoked, and access may change when the pantry or account changes.

5. Your content and permission to operate the Service

You retain ownership of content you submit or create, including pantry names, item data, recipes, prompts, dietary preferences, and any other material you are permitted to provide (Your Content). Product data returned from a third-party source and Pantry’s software, design, trademarks, and other materials are not Your Content.

You grant Pantry a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, adapt, transmit, display, and otherwise process Your Content only as needed to provide, maintain, secure, troubleshoot, improve, and develop the Service, including to provide sharing and the AI-assisted features you request. This permission ends when the relevant processing ends, subject to technical copies, backups, legal retention, and content contributed to a shared pantry that remains available to other authorized members.

You represent that you have the rights and permissions needed to submit Your Content and to grant this license. Do not submit another person’s personal data, image, recipe, or copyrighted material unless you have a lawful basis and the necessary permission.

6. Acceptable use

You must not use the Service to:

  • break the law or facilitate unlawful conduct;
  • infringe privacy, intellectual-property, confidentiality, or other rights;
  • submit malicious code, harmful content, or material that is discriminatory, threatening, abusive, or fraudulent;
  • access accounts, pantries, systems, or data without authorization;
  • probe, scan, overload, disrupt, reverse engineer, or bypass limits or security controls, except where applicable law expressly permits it;
  • use bots or automation to abuse sign-in, barcode lookup, invitations, notifications, waitlist, or other rate-limited features;
  • use the Service to send spam, impersonate another person, or mislead other users; or
  • use AI output or product data as a substitute for professional, medical, allergy, nutrition, or food-safety advice.

7. AI features, product data, and food safety

Recipe generation, recipe refinement, image recognition, expiry estimates, product lookups, and other automated features may be incomplete, incorrect, unavailable, or unsuitable for your circumstances. You are responsible for reviewing outputs, checking ingredients and allergens, deciding whether food is safe to consume, and complying with applicable food-safety guidance.

Pantry is not a food-safety authority, medical provider, nutritionist, or allergen verifier. Pantry does not guarantee that an expiry estimate, recipe, product image, label, ingredient, or nutrition-related product field is accurate or safe for you. Do not rely on the Service alone for a decision that could affect health or safety.

8. Paid features, subscriptions, and app stores

Some features may require a purchase or subscription. Pantry Pro is available through the iOS app as a weekly or monthly auto-renewing subscription. The price and currency displayed by Apple for your region, together with the applicable billing period, entitlement, and plan limits shown at the time of purchase, apply to that offer. Pantry does not currently offer a free trial. Cancellation is handled through Apple and is subject to the applicable purchase-channel rules and mandatory law. Any applicable taxes, refunds, and consumer rights are also governed by the applicable purchase channel and mandatory law.

Purchases made through the Apple App Store are billed, renewed, cancelled, and generally refunded under Apple’s terms and controls, subject to mandatory consumer law. Pantry uses RevenueCat to validate and synchronize purchase and entitlement status. App-store terms do not replace rights that cannot lawfully be excluded.

9. Availability, changes, and support

Pantry may update, limit, suspend, or discontinue features, plans, data sources, models, or parts of the Service. We may perform maintenance, security work, or emergency changes that affect availability. We do not promise that the Service will be uninterrupted, error-free, or available in every location.

We will provide notice of material changes to the Service where reasonably practicable and where required by law. User support is available at support@pantryapp.net. Contractual, legal, privacy, and data requests may be sent to contact@pantryapp.net.

10. Suspension and termination

You may stop using the Service and request account deletion through the available in-app flow. Account deletion can remove pantries and associated content and may affect access for other members. Before deleting a shared pantry, consider whether other members need to retain or recreate content.

Pantry may restrict or suspend access where reasonably necessary to protect users or the Service, address security or fraud, comply with law, investigate abuse, or respond to a material breach of these Terms. Where appropriate, Pantry will give notice and a reasonable opportunity to remedy the issue. Pantry may terminate a Service or account where continued operation is not reasonably possible or lawful.

Termination does not remove rights or obligations that by their nature should continue, including payment obligations already incurred, intellectual-property rights, content permissions needed for deletion and backups, liability limits, dispute provisions, and applicable legal obligations.

11. Intellectual property

Pantry and its licensors own the Service, including its software, design, branding, documentation, and non-user content. Except for the limited right to use the Service under these Terms, no ownership or other rights are transferred to you.

If you send suggestions or feedback, Pantry may use it without restriction or payment, provided it does not identify you publicly without permission. This does not transfer ownership of Your Content.

12. Disclaimers

To the maximum extent permitted by law, the Service is provided on an as-available basis. Pantry disclaims warranties that cannot lawfully be excluded, including any implied promise that the Service will always be available, accurate, secure, fit for a particular purpose, or free from harmful components.

Nothing in these Terms excludes or limits mandatory consumer rights or responsibility for matters that cannot lawfully be excluded or limited. In particular, these Terms do not exclude liability for intent, fraud, fraudulent misrepresentation, death or personal injury caused by negligence, gross negligence where non-excludable, or other liability that applicable law makes mandatory.

13. Liability

Subject to section 12 and mandatory law, Pantry is responsible for foreseeable, direct loss caused by a breach of these Terms. To the maximum extent permitted by applicable law, Pantry is not responsible for indirect or consequential loss, lost profits, lost business, loss of goodwill, or loss of data where the loss could have been avoided by a reasonable backup or is not caused by Pantry’s breach.

14. Consumer rights and cancellation

If you are a consumer, you keep the mandatory rights granted by the law of your country of residence. Nothing in these Terms limits those rights. Any statutory withdrawal, cancellation, conformity, remedy, or refund rights apply as required by law and the applicable purchase channel.

15. Governing law and disputes

These Terms are subject to the law and courts that apply under the applicable conflict-of-law and consumer-protection rules. Mandatory consumer rights, including any right to bring a claim in the courts of your country of residence, are not limited by this section. Pantry does not require consumers in the EU, EEA, UK, or Switzerland to submit to mandatory arbitration unless a lawful, separately agreed mechanism is required and clearly disclosed.

16. Privacy and language versions

The Privacy Policy forms part of the information governing your use of the Service. It explains the data processing and preference controls that apply to Pantry.

The English and German versions of these Terms are intended to have the same meaning. If the versions differ, the interpretation required by applicable mandatory law applies.

17. Changes to these Terms

We may update these Terms when the Service, pricing, providers, or law changes. We will update the effective date and provide additional notice where required. Continued use after an effective update means you accept the updated Terms only to the extent permitted by applicable law. If you do not accept a material change, stop using the Service and use the available account-deletion or cancellation process.

18. Contact

Contractual, legal, privacy, and data requests: contact@pantryapp.net

User support requests: support@pantryapp.net

Operator and postal contact:\n\nLeif Arriens\n\nWetternstr. 30\n\n21720 Steinkirchen\n\nGermany